Kyle Moore Company Statement: Due to ongoing losses, we are clearing out our inventory at a loss. To help customers better understand our plate products and service process, we have compiled the following frequently asked questions.

I. What products do you sell?

We only sell plate tableware; we do not offer other product categories.

II. Do you support shipping outside the US?

No. We only provide domestic shipping within the US.

III. How long does it take for orders to ship?

All orders are usually processed and shipped on the same day.

IV. How long does shipping take?

Standard shipping time is approximately 2 days.

V. Can I return or exchange items?

Yes. Customers can apply for a return within 30 days, subject to our return policy.

VI. How long does it take for a refund to arrive?

Refunds will be processed within 3 days of approval. The actual arrival time depends on the payment method.

VII. How do I contact customer service? If you have any questions, please contact us through the following methods:

Email: kyle.moore@kilnplate.shop

Phone: 859-739-4035

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